{"id":10459,"date":"2025-12-22T16:42:48","date_gmt":"2025-12-22T16:42:48","guid":{"rendered":"https:\/\/www.kuyima.com\/?page_id=10459"},"modified":"2025-12-22T18:16:58","modified_gmt":"2025-12-22T18:16:58","slug":"politica-de-devolucion","status":"publish","type":"page","link":"https:\/\/www.kuyima.com\/es\/politica-de-devolucion\/","title":{"rendered":"Pol\u00edtica de devoluci\u00f3n"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Kuyim\u00e1 se reserva el derecho de modificar o suspender el servicio por causa de fuerza mayor (clima extremo, regulaciones, etc.).<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Por Hechos Extraordinarios (Ajenos a Kuyim\u00e1 y al Hu\u00e9sped &#8211; Ej: Emergencia, Desastre)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reprogramaci\u00f3n:<\/strong> V\u00e1lida para el mismo o siguiente a\u00f1o. Sujeta a disponibilidad y tarifas vigentes (el hu\u00e9sped cubre la diferencia si el costo es mayor).<\/li>\n\n\n\n<li><strong>Cr\u00e9dito:<\/strong> Si no es posible reprogramar, se emite un cr\u00e9dito v\u00e1lido por <strong>1 a\u00f1o<\/strong>.<\/li>\n\n\n\n<li><strong>Reembolso:<\/strong> Si ninguna de las soluciones anteriores aplica, se considerar\u00e1 un <strong>reembolso parcial de hasta 80%<\/strong> (descontando gastos).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Suspensi\u00f3n por Clima (Ya estando en el lugar)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reprogramaci\u00f3n<\/strong> sujeta a disponibilidad.<\/li>\n\n\n\n<li>Si no es posible, se devolver\u00e1 el <strong>80% de los servicios no utilizados<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Posposici\u00f3n (Cambio de Fecha Solicitado por el Hu\u00e9sped)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00e1lida por <strong>1 a\u00f1o<\/strong>, sujeta a disponibilidad.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Cancelaciones Voluntarias<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>M\u00e1s de 30 d\u00edas antes:<\/strong> Se reembolsa el pago realizado (excepto el dep\u00f3sito).<\/li>\n\n\n\n<li><strong>Menos de 30 d\u00edas antes:<\/strong> <strong>No aplica reembolso.<\/strong><\/li>\n\n\n\n<li><em>Nota:<\/em> La reducci\u00f3n de pasajeros se considera cancelaci\u00f3n parcial y aplica la misma pol\u00edtica.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. No Show (No Presentarse)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se <strong>pierde el 100%<\/strong> de la cantidad pagada.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Proceso de Reembolso:<\/strong> Las cancelaciones deben solicitarse por escrito a <strong>info@kuyima.com<\/strong> y se procesan en horario de oficina. Los reembolsos autorizados se realizan en un m\u00e1ximo de <strong>30 d\u00edas h\u00e1biles<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kuyim\u00e1 se reserva el derecho de modificar o suspender el servicio por causa de fuerza mayor (clima extremo, regulaciones, etc.). 1. Por Hechos Extraordinarios (Ajenos a Kuyim\u00e1 y al Hu\u00e9sped &#8211; Ej: Emergencia, Desastre) 2. Suspensi\u00f3n por Clima (Ya estando en el lugar) 3. Posposici\u00f3n (Cambio de Fecha Solicitado por el Hu\u00e9sped) 4. Cancelaciones Voluntarias [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10459","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de devoluci\u00f3n | Kuyima<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.kuyima.com\\\/es\\\/politica-de-devolucion\\\/\",\"url\":\"https:\\\/\\\/www.kuyima.com\\\/es\\\/politica-de-devolucion\\\/\",\"name\":\"Pol\u00edtica de devoluci\u00f3n | 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